Privacy Policy

Welcome to hnm. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also informs you of your privacy rights and how Kenyan law, including the Data Protection Act, 2019, protects you.

By using our Service, you agree to the collection and use of information in accordance with this policy. We are committed to safeguarding your privacy while helping you find affordable hostels and rentals across Kenya.

This Privacy Policy was crafted with assistance from the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings defined below. These definitions apply whether used in singular or plural form.

Definitions

• Account: A unique account created for you to access our Service or its features.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of voting securities.
• Company: Refers to hnm, based in Eldoret, Kenya (referred to as "the Company", "We", "Us", or "Our").
• Cookies: Small files placed on your device by a website to track browsing history and enhance user experience.
• Country: Kenya.
• Device: Any device (e.g., computer, cellphone, tablet) used to access the Service.
• Personal Data: Information relating to an identified or identifiable individual.
• Service: The hnm Website.
• Service Provider: Third parties processing data on behalf of hnm to facilitate or analyze the Service.
• Usage Data: Automatically collected data generated by your use of the Service (e.g., page visit duration).
• Website: hnm, accessible at https://hnm.co.ke.
• You: The individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following personally identifiable information to enhance your experience:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically and may include your IP address, browser type, visit times, and device identifiers. When using a mobile device, we may also collect mobile-specific data like your device ID and operating system.

Tracking Technologies and Cookies

We use cookies and similar technologies to improve our Service. These include:

• Cookies: Small files stored on your device. You can refuse cookies via browser settings, though this may limit functionality.
• Web Beacons: Electronic files in our Service and emails to track usage and statistics.

We use both Session (temporary) and Persistent (stored) Cookies for:

Use of Your Personal Data

We may use your Personal Data to:

• Provide and maintain our Service.
• Manage your Account and registration.
• Perform contracts (e.g., property rentals).
• Contact you via email, SMS, or calls.
• Offer news and promotions (opt-out available).
• Manage your requests.
• Facilitate business transfers.
• Analyze usage trends and improve our Service.

We may share your data with:

• Service Providers for analytics and communication.
• Affiliates and business partners.
• Other users in public areas.
• With your consent for other purposes.

Retention, Transfer, and Deletion of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes outlined here, in compliance with Kenyan law. Usage Data is kept for shorter periods unless required for security or legal obligations.

Your data may be transferred to locations outside Kenya, but we ensure secure handling per this policy.

You can delete your data by managing your Account or contacting us. We may retain some data for legal reasons.

Disclosure and Security

We may disclose your data for business transactions, law enforcement, or other legal requirements. While we use industry-standard security measures, no online transmission is 100% secure.

Additional Policies

Children's Privacy

We do not knowingly collect data from children under 13. If we discover such data, we will remove it.

Links to Other Websites

We are not responsible for third-party sites linked from our Service.

Changes to This Privacy Policy

We may update this policy and will notify you via email or our Service. Check back periodically.

Contact Us

For questions about this Privacy Policy, reach us at:

• https://hnm.co.ke/contact
• Email: support@hnm.co.ke